Online Vet Visits
Convenient Virtual Care
Online Vet Visits in St. Paul, MN
At St. Paul Pet Hospital, we believe quality veterinary care should be easy to access. With our telemedicine services through the Otto app, you can connect with our veterinarians from the comfort of your home. Whether you have questions about your pet’s health, need follow-up care, or want professional guidance, virtual visits provide a convenient way to stay connected with our team.
Virtual appointments are a convenient option for discussing minor health concerns, reviewing treatment plans, monitoring ongoing conditions, and receiving expert advice without traveling to the clinic. If an in-person examination or additional testing is needed, our team will guide you through the next steps and help schedule the appropriate follow-up care to ensure your pet receives the best possible treatment.
Online Vet Visits in St. Paul, MN
Convenient care with veterinary telemedicine
At St. Paul Pet Hospital, our online vet visit services make it easy to connect with our veterinary team from home using secure telemedicine technology.
Online vet visits are a convenient way to discuss your pet’s health concerns, get professional guidance, and determine next steps without needing to come into the clinic.
For simple needs like prescription refills, follow-up visits, or general questions, you can also reach out through messaging—making it easier than ever to stay connected to your pet’s care.
Our goal is to provide flexible, reliable support so your pet gets the care they need, when they need it.
Getting Started with Online Vet Visits
Simple, convenient access to care from home
Scheduling a virtual appointment is easy. Just call our clinic at (651) 789-6275, and our team will help you set up a telemedicine visit during regular office hours. Once scheduled, you’ll be able to connect with one of our veterinarians from the comfort of your home.
How Do Virtual Vet Visits Work?
When telemedicine is the right choice for your pet
Telemedicine allows current clients to consult with our veterinarians about certain health concerns that may not require an in-clinic visit. It’s a convenient option for guidance, follow-ups, and minor issues—but not every condition is suitable for virtual care.
Here are some general guidelines for when online vet visits may be appropriate:
- Existing client relationship required
Minnesota law requires a valid Veterinary-Client-Patient Relationship (VCPR). This means your pet must have been seen by a St. Paul Pet Hospital veterinarian within the past 12 months. - Common concerns we can evaluate virtually
- Skin issues (itching, rashes, wounds, lumps)
- Ear infections
- Mild digestive issues like diarrhea
- Coughing or minor limping
- General care and guidance
- Behavior or anxiety concerns
- Diet and nutrition recommendations
- Quality of life or hospice care discussions
Prescriptions & Next Steps
If your pet needs medication following a telemedicine visit, we’ll make the process easy:
- Prescriptions can be picked up at our clinic
- Delivered through our online pharmacy (VetSource)
- Or sent to an external pharmacy if needed
If your pet’s condition requires a hands-on exam, we’ll guide you on scheduling an in-clinic visit for further care.
We’re Here to Help
If you’re unsure whether a virtual visit is right for your pet, just give us a call at (651) 789-6275. Our team is happy to answer your questions and help you choose the best option for your pet’s care.